Hug-a-Dog Pet Care

Testimonials

"Linda Gonzalez (the Top Dog at Hug-a-Dog Pet Care) is Miami's own Dog Whisperer! Dogs (and cats) love her and so do the people owned by the dogs and cats. As a realtor, I am asked by newcomers to our area for recommendations for pet-sitters and I always recommend Linda for many, many years now and have always heard back that everyone was very pleased with Linda's work."

- Laura (Andy & Kitties)

Joining Our Pack

Hug-a-Dog Pet Care is eager to welcome you and your pet into our pack of satisfied pooches! A complimentary introductory meeting at your home gives us the opportunity to meet you and your pet and learn about your expectations, answer your questions and get acquainted with your pet and your home. We'll review important information about your pet (eating habits, behaviors and quirks and general care requirements) and we'll review the in's-and-out's of your household (lighting, where cleaning supplies are located, etc.)

We pride ourselves on providing a level of service that offers flexibility, an obsessive attention to detail and a level of professional and conscientious care for your pet that will ensure peace of mind while you are away from your furry friends.

Pet Sitting: Rates start at $20 per visit

Our thirty-minute visit will include:
Walks, exercise and play with your pet; provide fresh food & water; administer medications; litter box, cage & accident cleaning; fetch mail, packages & newspaper; adjust indoor & outdoor lighting as appropriate; take out & bring in trash & recycle bins; plant watering. Extra charges apply for additional dogs, extra litter boxes, extended visits. A "Visit Report Card" will be provided after each stop at your home.

Walkies!: Rates start at $20 per visit

Hug-a-Dog Pet Care provides scheduled midday visits and as-needed walks upon request. If you spend many hours away from home, a midday walk might be just what your dog needs to break the loneliness and boredom of being home alone all day. Midday walks are generally scheduled between 11:30am-2:00pm. Working late? Give us a bark and we'll take your pet out for his late afternoon walk and feed him his dinner. Our flexible and responsive service provides peace of mind, knowing that your pet's needs are being met and that your pet is getting the love and attention he deserves.

Boarding at Camp Hug-a-Dog: Contact our top Dog for more info.

We welcome a limited number of pets (under 20 lbs) for daytime care and overnight stays. "Campers" live with us in our home and are treated as members of our pack, receiving the love and attention that can only be provided in a home setting. Dogs must be pre-screened, meet strict health and vaccination requirements, be spayed/neutered and present good obedience and doggie-to-doggie behavior. Give our Top Dog a bark for rates and more information.

New Puppy Coaching: Rates upon request

"Puppy launching" our specialty... Got a brand new puppy? Now what do you do? Let us help launch him into good doggyhood with the attention, supervision, training and just plain loving we can show your new family member when you can't be there. Hug-a-Dog Pet Care can also meet with you in puppy-coaching sessions, providing valuable information about feeding & diet, training for good-doggy manners, information about local resources and more for your new pup.

House-watching: Call for info.

Don't have a pet but are still uncomfortable about leaving your home empty while you are away? You could give your key to the kid next door and he'll take in your mail and paper. But will he also double-check doors and windows, notice if something's not quite right? Take out your trash and recycle bins and remember to bring them back in? Water plants and turn lights on and off? Wouldn't you rather have an insured and bonded professional looking after your home? We know what it takes to oversee a house. We take care of yours as if it were our own. Hire the services of a professional - someone who will keep an eye out and bring much needed peace of mind while you're away.

Pet Taxi: $32.00 per hour / one hour minimum

Vet appointments and groomer, fetch food and supplies, miscellaneous household errands.

Policies & Additional Information:

"YELP FOR HELP!" - Last minute service requests? The following fees may apply:
Visits/walks - less than 4 hours notice: $10.00
Boarding - less than 24 hours notice: $15.00
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HOLIDAYS: A flat fee of $15.00 per day will be charged for services provided on any of the holidays listed below. The fee is applied regardless of the number of pets in your home, or whether we make one or more visits to your home on that day. Included holidays: New Years Eve, New Years Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
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DEPOSITS: A 50% deposit may be required for your holiday booking. For the December/January holiday period, your reservation will not be considered confirmed until your deposit is received. If you request service with less than 14 days notice, full payment will be required at that time. Important - holiday deposits are not refundable if you cancel within 14 days of your service start date.
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CANCELATIONS: While changes to your schedule might be unexpected, understand that our routes and service schedules are planned 24-48 hours in advance. With this in mind, the following cancelation policies will apply:
Pet-sitting - early return: Change/cancelation with less than 4 hours notice - no refund
Overnights at Camp Hug-a-Dog - early return - no refund. Please understand that in accommodating your pet, we have turned away others due to the high demand for stays at Camp Hug-a-Dog.
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EMERGENCY CONTACTS: You will be asked for the names and phone numbers of at least two designated emergency contacts living nearby with access to your home. These persons must agree to take care, custody and control of your pet in the unlikely event that Hug-a-Dog Pet Care is unable to access your home to care for your pet. If the emergency contact is unable to be notified or is otherwise unwilling to assist as agreed, you must understand that Hug-a-Dog Pet Care will make all possible attempts to provide service to your home and pet but not until conditions allow us to access your home safely.
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KEYS: All keys not in current use are securely stored with non-identifiable labels at the Hug-a-Dog office. You may request return of your key at any time and it will be returned within five business days of your request.
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ACCESS TO YOUR HOME BY OTHERS: While we understand that you may have given permission for a housekeeper or other member of your family to enter your home while you are away, please understand that
Hug-a-Dog Pet Care is not responsible for any damage or loss to property, or injury to pets, if any other person has entered your home during the service period. We may also ask you for the names and phone numbers of anyone authorized to enter your home while you are away, and it's always a good idea to notify those persons that Hug-a-Dog Pet Care will be providing pet care service as well as providing them with our contact information.
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FENCED YARDS, OUTDOOR CATS & PET-PROOFING YOUR HOME: Fenced yards: No fence/barrier system is totally secure or escape-proof. Hug-a-Dog Pet Care does not accept responsibility for the integrity of your fences and gates. We will always check that gates are securely closed, and your pet will not be permitted outside unless supervised by his sitter. Outdoor cats: We do not accept responsibility or liability for loss, injury or illness to any cats that live out-of-doors or are otherwise considered indoor/outdoor cats. Pet-proof your home: It is the client's responsibility to pet-proof any areas of the home and property to which pets have access. This includes thoroughly inspecting gates, fences, latches, doors, windows, barrier gates and other devices meant to confine or restrain your pet.
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ADDITIONAL FEES AND EXPENSES: If we find an inadequate supply of your pet's food or medications or other supplies, we will purchase an additional supply and retain the receipt for reimbursement by you. Pet Taxi charges will also apply for the time and mileage incurred in such errands.
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PAYMENTS: A fully itemized invoice will be provided each time we provide pet care service to you. Invoices may be emailed, mailed or dropped off, depending upon time constraints. Payment in full is due on or before the start of scheduled service. Payment may be made in the form of cash or check. There is a $40.00 fee for all returned checks.
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PRIVACY POLICY: Hug-a-Dog Pet Care collects the following types of personal information: names and street addresses, email addresses, phone and fax numbers. Your personal information will never be used for any purpose other than the direct providing of services to you by Hug-a-Dog Pet Care. We will not provide personal information to any other parties or providers without your prior consent. From time to time, Hug-a-Dog Pet Care may take photos of your pet and our service agreement will ask for your agreement to use such photos in our printed and web-based materials.